Privacy Policy

 This Privacy Policy explains how Matrix AI Apps (“Matrix AI Apps”, “we”, “us”, or “our”) collects, uses, processes, stores, and protects information when you use our mobile applications, websites, and related services (collectively, the “Services”).

This Privacy Policy is intended to apply generally to applications and services published or operated by Matrix AI Apps.

By using any of our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

The information we collect depends on the particular application and features you use.

Depending on the Service, we may process the following categories of information.

A. Account and Authentication Information

Some of our applications may allow you to create or access an account using third-party authentication services such as Google Sign-In.

When you use an authentication provider, we may receive information made available through the authentication process, which may include:

• Name
• Email address
• Profile picture, where available
• Unique account identifier
• Authentication-related information

We use this information to:

• Create and maintain your account.
• Authenticate your identity.
• Provide account-related functionality.
• Associate your activity or generated content with your account where applicable.
• Maintain account security.

We do not receive or store your third-party account password through third-party sign-in services.

B. Photos, Images, Videos, Audio, and Other User Content

Some of our applications may allow you to upload or select photos, images, videos, audio, text, or other content.

Depending on the application, this content may be processed to provide features such as:

• AI image generation.
• AI photo editing.
• Image enhancement.
• Creative transformations.
• AI-assisted content creation.
• Other user-requested features.

You control the content you choose to provide to our Services.

You should only upload or submit content that you have the right and permission to use.

Please avoid submitting sensitive, confidential, or unnecessary personal information.

C. AI Templates, Prompts, and Instructions

Some of our applications may use predefined AI templates, prompts, instructions, parameters, or processing logic.

These may be managed within the application or on our servers and may be used to process user-provided content and provide the requested AI result.

Depending on the application, users may not be required to enter their own prompts.

D. Generated Content

Our AI applications may generate images, videos, text, audio, or other content based on the features you use.

Generated content may be temporarily processed or stored to provide the requested functionality.

Depending on the application, generated content may also be associated with your account or saved so that you can view, download, or manage your creations.

E. Device and Technical Information

We may automatically process limited technical information necessary to operate, maintain, secure, and improve our Services.

Depending on the application and services integrated into it, this may include:

• Device type.
• Operating system.
• App version.
• Language and general configuration information.
• Crash and diagnostic information.
• Basic technical identifiers.
• App usage information.
• Information about interactions with our Services.

The exact information collected may vary between applications.

2. How We Use Information

We may use information we process to:

• Provide and operate our Services.
• Authenticate users.
• Process user requests.
• Provide AI-powered features.
• Process uploaded content.
• Generate or transform content.
• Save and deliver generated content where applicable.
• Maintain and improve application performance.
• Diagnose technical problems.
• Detect and prevent abuse, fraud, or misuse.
• Maintain security.
• Respond to support requests.
• Comply with applicable laws and legal obligations.

We do not use personal information for purposes incompatible with this Privacy Policy unless required or permitted by applicable law.

3. AI Processing

Some of our applications use artificial intelligence and third-party AI technologies.

When you request an AI-powered feature, information necessary to provide that feature may be processed by our systems and/or third-party AI service providers.

Depending on the feature, this may include:

• Uploaded photos or images.
• Videos or audio.
• Selected templates.
• User-provided text or instructions.
• Technical information required for processing.

AI-generated results may vary and may not always be accurate or as expected.

4. Third-Party Service Providers

We may use third-party service providers to operate and support our Services.

Depending on the application, these providers may include:

• Authentication providers.
• AI and image-generation providers.
• Cloud hosting providers.
• Data storage providers.
• Image or video processing providers.
• Analytics providers.
• Crash-reporting providers.
• Security and fraud-prevention providers.
• Advertising providers, where applicable.
• Payment or subscription providers, where applicable.

These providers may process information on our behalf or independently according to their applicable privacy policies and terms.

The specific third-party services used may differ between our applications.

5. Sharing of Information

We do not sell personal information.

We may share information with service providers when reasonably necessary to provide, maintain, secure, or improve our Services.

We may also disclose information:

• When required by applicable law.
• In response to valid legal requests.
• To protect the rights, safety, and property of Matrix AI Apps, our users, or others.
• To investigate fraud, abuse, security incidents, or violations of our terms.
• In connection with a merger, acquisition, restructuring, or transfer of business assets, where permitted by law.

6. User-Generated and Public Content

Some applications may provide features that allow users to save, share, publish, or display generated content.

If you choose to make content publicly available, that content may be visible to other users or the public depending on the functionality of the particular application.

You should not publicly share content containing private, confidential, or sensitive information.

Where applicable, our Services may provide mechanisms for users to report content that violates our terms or applicable policies.

We may review reported content and take appropriate action where necessary.

7. Content Safety and Moderation

Depending on the application and its features, we may use automated systems and/or human review to identify, investigate, restrict, or remove content that violates applicable laws, our terms, or our safety requirements.

We may restrict or terminate accounts or access to Services when necessary to address abuse, illegal activity, security risks, or violations of applicable rules.

No automated moderation system can guarantee that all inappropriate content will always be detected.

8. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing our Services.
• Maintaining accounts.
• Processing user requests.
• Providing generation history or related functionality.
• Preventing abuse and fraud.
• Maintaining security.
• Resolving technical issues.
• Complying with legal obligations.

Retention periods may differ between applications and types of information.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and legitimate business requirements.

9. Account and Data Deletion

Where an application provides account functionality, users may be able to request deletion of their account and associated personal information through an available in-app or web-based deletion mechanism.

If an in-app deletion option is not available, users may contact us using the contact information provided below.

When a valid deletion request is received, we will delete or anonymize applicable information within a reasonable period, subject to information that we are legally required or legitimately permitted to retain.

Certain information may need to be retained for legal, security, fraud-prevention, dispute-resolution, or other legitimate purposes.

10. Permissions

Our applications may request device permissions only when required for specific features.

Depending on the application, permissions may include access to:

• Photos or media.
• Camera.
• Microphone.
• Notifications.
• Other device features required by a particular Service.

The permissions requested by each application may vary.

You can manage application permissions through your device settings.

11. Children's Privacy

Our Services are not intended to be used in violation of applicable age restrictions or children's privacy laws.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

• Accessing personal information.
• Correcting inaccurate information.
• Requesting deletion of personal information.
• Requesting restriction of certain processing.
• Objecting to certain processing.
• Requesting information about our processing practices.

To exercise applicable rights, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

13. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

14. International Data Processing

Our service providers may process or store information in countries other than your country of residence.

Where required by applicable law, we take reasonable measures to support lawful international data transfers.

15. Third-Party Links and Services

Our applications may contain links to or integrations with third-party websites and services.

Third-party services operate under their own terms and privacy policies.

We are not responsible for the privacy practices of third parties that operate independently from Matrix AI Apps.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our applications, services, technology, data practices, or applicable legal requirements.

When we make changes, we may update the “Last Updated” date above and provide additional notice where required.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions, concerns, privacy requests, or requests regarding deletion of your information, please contact:

Matrix AI Apps

Contact Email: [YOUR SUPPORT EMAIL]